Your account: profile, privacy, security and e-mail
Everything about you lives under Account: the profile other members see, what a counterpart may know, how times are shown to you, your password and sessions, and the e-mails you receive or send through the platform.
Activation and verification
Registration e-mails you an activation link (valid 48 hours). Until you use it you cannot log in; the login page offers a new link if the first one is lost. Opening a password-reset link also activates the account, since it proves the address is yours. Separately, an administrator verifies accounts before they can sell, bid, buy or make offers, invite friends or share listings; browsing, following categories and the watchlist work from the start.
Profile
Display name (shown everywhere, anonymised in public bid histories), telephone, city and country, and a short "about". Keep the name recognisable: it is what counterparts and ratings refer to.
Privacy: who sees what
| Share phone with counterparts | your number appears in the deal room of your sales and purchases; nowhere else |
| Share e-mail with counterparts | the same for your e-mail address |
| Show location on profile | city and country on your public profile |
Your ratings, cancelled deals and live listings are always public: they are what lets strangers trust each other. Your e-mail address is never shown publicly and never sold.
Time zone
Every time on AuctionHub is stored in UTC and shown in your zone: auction ends, bid times, messages. Choose the zone under Account › Profile; until you do, the platform uses the zone your browser reports or, failing that, the one matching your location. The footer of every page says which zone is in use.
Security
- Change password (requires the current one) and change e-mail (requires the password).
- Forgot password: a single-use reset link is e-mailed, valid 2 hour(s).
- Sign out of all other devices: every other session ends at its next request. Changing or resetting the password does the same automatically.
E-mails you receive
E-mails needed to run your account (activation, password reset) are sent regardless of other settings. The newsletter, occasional platform news, is opt-in at registration and can be switched on or off any time under Account › Profile. Notifications about bids, offers, deals and messages are shown on the platform itself, not e-mailed.
Invite a friend
Under Account › Profile, enter a friend's e-mail and an optional note. They receive one invitation with a registration link in your name; when they register through it, their account is linked to yours and you are told they joined. Their address is not added to any list. Up to 20 invitations a day.
Share a listing by e-mail
On any live listing, Share by e-mail sends the title, format, current price, end time, seller and link to up to 5 addresses with a personal note, in your name, once. Up to 30 a day. You confirm that the recipients do not mind hearing from you; the footer of the e-mail tells them where to report misuse.
Closing your account
Complete your open deals first; then write to Bidalley <[email protected]>. Ratings you gave and received stay, as the Terms describe.